Privacy Policy for SMS Campaign
Effective Date: December 10, 2024

Introduction

Tax Relief Helpers ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you participate in our SMS campaign by texting "TAX" to 81222.

By opting into our SMS campaign, you agree to this Privacy Policy. If you do not agree with the terms, please do not participate in the campaign.

Information We Collect

We may collect the following information when you participate in our SMS campaign:

  • Personal Information: Your mobile phone number.
  • Message Data: The content of messages you send to or receive from us, including keywords such as "TAX", "HELP" or "STOP."
  • Usage Data: Information about your interactions with our SMS campaign, such as opt-in dates and message delivery statistics.

How We Use Your Information

We use the information we collect to:

  • Send you SMS messages about tax relief tips, offers, and related services.
  • Respond to your inquiries or requests for assistance.
  • Manage and improve the SMS campaign experience.
  • Comply with legal obligations or resolve disputes.

Disclosure of Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information:

  • With service providers who assist in delivering our SMS campaign (e.g., SMS platforms such as Twilio).
  • If required by law or legal process.
  • To protect our rights, privacy, safety, or property.
  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may opt out of the SMS campaign at any time, after which we will cease sending you messages.

Your Choices

  • Opting Out: You can opt out of the SMS campaign at any time by replying STOP to 81222.
  • Requesting Information: To access, update, or delete your personal information, please contact us at info@taxreliefhelpers.com.

Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our SMS campaign is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Tax Relief Helpers
15910 Ventura Blvd Suite 600, Encino, CA, United States, 91436
info@taxreliefhelpers.com
(800) 659-6706